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FAQ

Help & FAQs

We work every day (10:00-20:00) under any circumstances.
If you see that the apocalypse has begun outside the window, you can safely go to our store - we are working.

We do not have our own courier, but we will gladly send your order by taxi. We can also deliver your order by courier of the new post office.

Yes, indicate in the comments to the order that you want to pay for delivery and our manager will contact you.

Yes, there are parking spaces near our store. To park, call our manager
+380 (63) 739-28-38 and he will open the barrier and provide parking.

Payment in the store is made in cash or through a terminal.
Postpaid Nova Poshta
Payment for the order upon receipt at the New Post office.
Online card payment on the Visa, Mastercard website using the WayForPay payment system.
There is also payment by details.
You can find more information in "Shipping and payment".

No.

Of course, when placing your order, the manager will send you a tracking number.

Yes, we offer a cash certificate (500-1000-1500-2000 UAH).

Delivery by new mail is carried out in 1-2 days. 2-5 days by Ukrposhta.

Standard delivery of goods by Ukrposhta to any corner of the world takes approximately 20-40 working days.
DHL express delivery of goods takes approximately 7-10 working days.

We are considering all possibilities for cooperation.
Send your suggestions to office@airhubstore.com.

Yes, we work with goods for sale, send your offers to office@airhubstore.com.

Yes, we love our furry guests very much, but we always ask you to behave politely so that everyone is comfortable.

24/7 Support

For all clients

Securety Payments

PayPal / MasterCard

14-Day Returns

Shop with confidence